GENERAL REFUND POLICY

Unless otherwise stated in writing with respect to particular Products or Services offered for sale via this Website, Cyberize Group abides by a strict, no refund policy. By using this website you are accepting these Terms, you agree and understand that you are foregoing the right to claim any refund of fees paid for access and use of the Products or Services offered via this Website.

WEBSITE CANCELLATION POLICY

The client may, at its sole option, terminate any or all work outstanding, or any portion thereof, immediately upon written notice. Upon receipt of notice of such termination, Cyberize Group shall inform Client of the extent to which performance has been completed by such date and collect and deliver to Client. Whatever work product and deliverables then exist will be made available for download from a Google Drive folder that Cyberize Group shall give the Client access to. The Client will have 30 days to download the work and deliverables before access will be removed and everything in the folder deleted.

Should the Client decide to discontinue our services, the Client will be charged a 25% administrative/project management fee or the current hourly billable rate disclosed by Cyberize Group for work performed on the project, whichever is greater. If no hourly rates were disclosed, then Cyberize Group’s hourly rate will default to $150 per hour. The 25% administrative/project setup fee applies to the entire budget of the project.

WEBSITE REFUND POLICY

In the event the client chooses to terminate the project, upon receipt of notice of such termination, Cyberize Group shall discontinue all work immediately. Cyberize Group shall charge a 25% administrative/project management fee or the current hourly billable rate disclosed by Cyberize Group for work performed on the project, whichever is greater. If no hourly rates were disclosed, then Cyberize Group’s hourly rate will default to $150 per hour. The 25% administrative/project setup fee applies to the entire budget of the project. Any and all claims to work and deliverables by the Client will be forfeited immediately upon request for a refund. The Client is not eligible for a refund is the client abandons the project for two (2) or more weeks.

This page was last updated: February 16, 2018